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CR300: CRM Sales

mySAP Customer Relationship Management (CRM)

CRM Release 5.0

Course Description

Code: CR300
Name: CRM Sales
Level: 3
Length: 5 days

Objectives:

  • Course participants will gain detailed knowledge of the sales scenarios that are supported in mySAP CRM Enterprise and the relevant Customizing settings.

Content:

  • Introduction to sales scenarios
  • Call planning
  • Activity management in mySAP CRM Sales
  • Area management
  • Opportunity Management
  • Copy control
  • Quote management
  • Order management
  • Special functions in quote and order management
  • Pricing in mySAP CRM Sales
  • Contract management
  • Rebate processing
  • Case study

Course Schedule

Online / Client site.