|
Home
Register
Plan your courses
Contact
Us
|
CR500: CRM Middleware
mySAP Customer Relationship Management (CRM)
CRM Release 5.0
Course Description
| Code: |
CR500 |
| Name: |
CRM Middleware |
| Level: |
3 |
| Length: |
3 days |
Objectives:
- Have an overview of the internal data processing of the CRM Middleware
- Be able to set up and monitor the connection of the CRM Middleware
to the SAP R/3 system that is connected
- Be able to monitor the flow of data within the CRM Middleware
- Understand the principles of the data distribution model for mobile
clients
Content:
- Introduction to the CRM architecture and CRM Middleware
- Connecting an SAP back-end system to an SAP CRM system:
- CRM Middleware / administration console
- Messaging BDoc
- Initial load / delta load / request
- Data flow, configuration and monitoring
- Connecting an external system using the XIF adapter
- Architecture and technical configuration for field applications
(mobile):
- CRM Middleware: synchronizing BDoc and consolidated database
- Minor / major realignment
Course Schedule
Online / Client site.
|
|