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CR800: CRM E-Commerce
mySAP Customer Relationship Management (CRM)
CRM Release 5.0
Course Description
| Code: |
CR800 |
| Name: |
CRM E-Commerce |
| Level: |
3 |
| Length: |
3 days |
Objectives:
- Course participants learn about the business processes in the mySAP
CRM E-Commerce solution. They also learn how to set up (customize)
mySAP CRM E-Commerce according to individual requirements.
Content:
- Scenarios and architecture of the SAP CRM E-Commerce solutions
- E-commerce in the SAP Solution Manager
- Web shop administration (Web-based)
- Superuser / user administration
- Maintaining and explaining the product catalog (views, documents,)
BADI's, product catalog export, external catalogs, Web-based maintenance)
- Pricing in the Web shop using the Internet Pricing Configurator
(IPC)
- Marketing functions
- E-service
- Additional functions
Course Schedule
Online / Client site.
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