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LO836: Service Processing: Controlling Functions
mySAP Product Lifecycle Management (PLM)
Asset Life-cycle Management (ALM) Customer Service
Course Description
| Code: |
LO836 |
| Name: |
Service Processing: Controlling Functions
(4.6C) |
| Level: |
3 |
| Length: |
2 days |
Objectives:
- Explain the options for Controlling in Service
- Configure the Controlling functions
Content:
- Value Flow and Organization in Service
- Costs and Revenues in the Service Process
- Estimated, planned and actual costs
- Revenues
- Cost and revenue views in the service order
- Overhead costing
- Commitments management and budgeting
- Settlement of Service Orders
- Procedure
- Settings in Customizing
- Profitability and Sales Accounting
- Service in Profitability Analysis
- Service in Profit Center Accounting
- Service Information System
- Evaluations using standard analyses
- Creation of flexible analyses
- Creation of customer-specific information structures
- Definition of customer-specific key figures
Course Schedule
Online / Client site.
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