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PLM330: Service Contracts
mySAP Product Lifecycle Management (PLM)
Asset Life-cycle Management (ALM) Customer Service
Course Description
| Code: |
PLM330 |
| Name: |
Service Contracts (4.7) |
| Level: |
3 |
| Length: |
3 days |
Objectives:
- Understand methods to represent service contracts in the R/3 System
- Configure service products and service contracts
Content:
- Service products/service materials
- Simple
- Configurable
- Configured
- Service contracts
- Customizing of contracts
- Hotline, maintenance and repair contracts
- Value contracts
- Pricing
- Overview
- Variant conditions
- Contractual pricing agreements
- Billing
- Billing plan
- Periodic billing
- Resource-related billing
- Credit memos
- Ontract settlement and controlling
Course Schedule
Online / Client site.
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